Thanks to valuable feedback from the arborist community, Notch has made a small refinement to the lower attachment point to improve the tending experience—while maintaining the smooth modulation and tool-free adjustability climbers know and love. This latest update ensures that larger diameter ropes and carabiners now enjoy the same smooth tending and modulation as smaller setups.
Here are some frequently asked questions regarding this update…
Q: What changed with the Rope Runner Vertec?
A: We made a small refinement to the lower attachment point to improve the tending experience based on real-world feedback from arborists. We’ve extended the bridge attachment point to accommodate for larger diameter ropes as well as larger carabiner profiles The core performance, smooth modulation, and tool-free adjustability remain the same.
Q: Is this a completely new model or a better version?
A: No, this is not a new model or a superior version—it’s the same trusted Rope Runner Vertec with a minor update for improved ease of use.
Q: Do all Rope Runner Vertec’s need to be replaced?
A: No. This is not a recall. Arborists who use smaller ropes, or smaller profile carabiners will not notice any change with this updated component. This change only affects climbers who use larger diameter ropes and carabiners who have experienced some challenges with tending and modulation. Now, with this new friction body kit, they can experience the same smooth tending and modulation as those using smaller ropes.
Q: Does this cost extra?
A: No. The updated Rope Runner Vertec is sold at the same price as previous units.
We’ll be offering updated friction body kits (SKU 99704) at 20% discount for a limited time only- shop for your updated friction body today using code SMOOTH20 at checkout.
Q: How do I replace my Friction Body?
A: Watch this video for step-by-step instructions for replacing the friction body on the Rope Runner Vertec.
Q: Is this a safety-related change or recall?
A: No. This was not a safety issue. The update was made to enhance convenience and compatibility, not to address a safety concern.
Q: Will you offer a trade-in or upgrade program?
A: Currently, you can order an updated friction body kit (SKU 99704) with a 20% discount, for a limited time only, to retrofit your existing version. Please use SMOOTH20 at checkout. If you have further questions, please reach out to customer service through the below communication points
Q: How can I tell if I have the updated version?
A: The updated Rope Runner Vertec has a slightly modified lower attachment point. The updated version has ’NOTCH’ laser etched on the main attachment point, opposite side of the ’ATTACHMENT POINT’ marking.
See images below for reference.
